Spa & Salon Etiquette

Make The Most of Your Spa Experience


 As Walk Ins are always welcome we recommend booking appointments in advance to ensure availability and to accommodate your individual schedule. Appointments can be made by calling the salon 412-788-4700 or through our website online booking system. 

Arrival and Check In 

For a Stress Free Spa Experience and to allow us to accommodate to your individual appointments; we ask that you arrive 15 minutes before your scheduled service time. This allows time to fill out necessary paperwork changing time before your treatment, and most importantly time to relax before your services. Late Arrivals Will be Subject To Reduced Treatment Time. 

All New Guests must complete a new client consultation form, medical forms, and treatment forms. Returning Guests please notify staff of any changes to your personal information or medical information. 

Sapphira's wants to ensure that your chosen treatment is the best experience for you. Please Advise your receptionist and technician if your have any changes in your medical history, recent injuries, current medications, and if you are pregnant. Sapphira's Spa and Salon reserves the right to deny or reschedule any service if we feel it is unsafe for our guest. 

Personal Belongings 

We recommend that you leave all valuables at home. Sapphira's cannot take responsibility for lost, damaged, or stolen items personal belongings. 


Prices do not include gratuity. Only Cash Tips Can Be Accepted By Our Technicians. 

Cell Phones and Electronics 

We ask our guests to please respect the calm and relaxing environment of our salon and the enjoyment of our other guests. Please keep all cell phones on silent and we ask that all calls are taken outside of treatment areas.

- Sapphira's Spa and Salon does have a strict cancellation policy in place and it will be implemented if appointments are cancelled outside this policy . 

( Please See Spa Policies on Our Website )